1. Collection: It is not enough to passively gather in whatever information comes your way, like a spider waiting on its web. Information collection is an activity, and an intelligent activity. It is important to collect and collocate information units that support, complement and even contradict each other. A collection has a purpose and a context; it says something about the information and it says something about the gatherer of that information. It is not random, because information itself is not random, and humans do not produce information in a random fashion. Too many Internet sites today are a terrible hodge-podge, with little intellectual purpose behind their holdings. It isn't surprising that visitors to these sites have a hard time seeing the value of the information contained therein. Commercial systems, on the other hand, have no incentive to provide an intellectual balance that might "confuse" its user. In all of the many papers that have come out of discussion of the National Information Infrastructure, it is interesting that there is no mention of collecting information: there is no Library of Congress or National Archive of the electronic information world. So in the whole elaborate scheme, no one is responsbile for the collection of information.